{"id":3267,"date":"2023-06-19T18:35:41","date_gmt":"2023-06-19T18:35:41","guid":{"rendered":"https:\/\/digit.org\/?page_id=3267"},"modified":"2023-10-16T17:52:54","modified_gmt":"2023-10-16T12:22:54","slug":"digit-health-public-grievance-redressal","status":"publish","type":"page","link":"https:\/\/digit.org\/digit-health-public-grievance-redressal\/","title":{"rendered":"DIGIT Health – Public Grievance Redressal"},"content":{"rendered":"
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[\/et_pb_text][edm_highlighted_text highlighted_text=”It’s possible.” highlighted_style=”highlighted-background” stroke_color=”#ff8c00″ _builder_version=”4.21.0″ _module_preset=”default” heading_fonts_text_color=”#ffffff” animation_fonts_font=”||||||||” animation_fonts_text_color=”#ffffff” animation_fonts_font_size=”37px” background_color=”RGBA(255,255,255,0)” custom_margin=”||13px|||” global_colors_info=”{}”][\/edm_highlighted_text][edm_multi_button _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/edm_multi_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/digit.org\/wp-content\/uploads\/2023\/06\/Group-678.png” title_text=”Group 678″ _builder_version=”4.21.0″ use_background_color_gradient=”on” background_color_gradient_stops=”rgba(16,40,65,0) 45%|rgba(255,255,255,0) 100%” background_color_gradient_overlays_image=”on” 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DIGIT-Public Grievance Redressal (PGR) is a self-serve web and mobile-based, easy-to-use and configurable product for submission of grievances by the citizens from anywhere, anytime<\/span><\/p>\n [\/et_pb_text][et_pb_blurb title=”File Grievances” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ff8f00″ icon_placement=”left” image_icon_width=”22px” content_max_width=”1100px” _builder_version=”4.21.0″ header_font=”Open Sans||||||||” header_font_size=”16px” header_line_height=”1.4em” body_font=”Open Sans|300|||||||” custom_margin=”|||” icon_font_size=”22px” locked=”off” global_colors_info=”{}”]<\/p>\n Report civic grievances supported with relevant pictures and location details.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Get notified real-time” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ff8f00″ icon_placement=”left” image_icon_width=”22px” content_max_width=”1100px” _builder_version=”4.21.0″ header_font=”Open Sans||||||||” header_font_size=”16px” header_line_height=”1.4em” body_font=”Open Sans|300|||||||” custom_margin=”|||” icon_font_size=”22px” locked=”off” global_colors_info=”{}”]<\/p>\n Keep the citizens notified at each stage of the complaint resolution with timely alerts via SMS, Whatsapp and Email.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb title=”Manage complaints efficiently” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ff8f00″ icon_placement=”left” image_icon_width=”22px” content_max_width=”1100px” _builder_version=”4.21.0″ header_font=”Open Sans||||||||” header_font_size=”16px” header_line_height=”1.4em” body_font=”Open Sans|300|||||||” custom_margin=”|||” icon_font_size=”22px” locked=”off” global_colors_info=”{}”]<\/p>\n View list of complaints, auto-prioritization of the list, complaint resolution rating by citizens<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ text_font=”Open Sans|300|||||||” text_line_height=”1.6em” header_font=”Montserrat||||||||” header_2_font=”Rubik|500||on|||||” header_2_text_color=”#ff8f00″ header_2_font_size=”14px” header_2_letter_spacing=”1px” header_2_line_height=”1.5em” header_3_font=”Rubik|500|||||||” header_3_font_size=”38px” header_3_line_height=”1.4em” header_2_font_size_tablet=”42px” header_2_font_size_phone=”32px” header_2_font_size_last_edited=”off|desktop” header_3_font_size_tablet=”28px” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n DIGIT-PGR offers municipal employees to identify the issues and initiate corrective actions, without any delay.<\/span><\/p>\n [\/et_pb_text][et_pb_blurb title=”Role-based Access” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ff8f00″ icon_placement=”left” image_icon_width=”22px” 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text_text_shadow_style=”preset1″ text_text_shadow_blur_strength=”2em” locked=”off” global_colors_info=”{}”]<\/p>\n Schedule a demo or speak with one of our experts to discuss how DIGIT\u00a0 could help you reimagine digital public infrastructure for your government, state or urban local body.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_button button_url=”https:\/\/digit.org\/demo\/” url_new_window=”on” button_text=”schedule a demo” button_alignment=”center” _builder_version=”4.21.0″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”#4c4c4c” button_border_color=”rgba(0,0,0,0)” button_border_radius=”100px” button_letter_spacing=”2px” button_font=”Raleway|700||on|||||” button_icon=”$||divi||400″ custom_margin=”||30px||false|false” custom_padding=”15px|40px|15px|40px|true|true” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" PUBLIC GRIEVANCE REDRESSALEnsuring seamless, prompt, transparent and effective resolution of complaints.For the Urban Local Bodies<\/h2>\n
Easy Grievance Redressal<\/h1>\n
Powered by DIGIT’s Building Blocks<\/h1>\n
Get in touch<\/span><\/h2>\n
\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tIt's possible.<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/span>\n\t\t\t\t\t\n\t\t\t<\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>